POLICIES AND PROCEDURES
Please see below for information regarding our policies and procedures at Refresh Dance and Fitness.
DATA PROTECTION POLICY
INFORMATION WE COLLECT:
EMAILING US / ENQUIRING ABOUT A CLASS
If you email / text us or use the contact forms, you will share with us certain information. This will include your email address, mobile number and could also include your name, your child's name, their date of birth and any other details you tell us within the message. Only key members of our staff can read these messages and we will only use the details you provide to enable us to fulfil your request (e.g, giving you details about a suitable class).
REGISTERING YOUR CHILD
If you register your child for our classes, we will collect personal information about you and your child via a opt-in consent form. This will include your name, your address, your email address and phone number as well as your child's name, their date of birth, gender and the date they started classes. You may also tell us about any previous dance experience your child has, any exams they have taken and if they have any needs or conditions we should be aware of (e.g. allergies, disabilities or any medication they might need to take whilst dancing). With these details we will also store a record of exams your child takes with us, and any items you order from us (for example uniform or show tickets). We store this information electronically within a password protected spreadsheet, and all paper copies are stored in a folder that is locked away. Only key members of staff have access to it. We use the information to provide our services to you, keep you informed, and help us tailor our services better to the needs of our customers. Certain relevant details will be shared with our dance teachers to allow them to provide relevant and inclusive classes.
INFORMATION OTHERS COLLECT:
The IDTA (International Dance Teacher's Association) is our examining body. If you enter your child for exams, we will disclose certain details about your child. These include their name and previous exams (including scores) they have taken. If your child needs additional support during their exam (for example because they have a disability), the additional support they need will also be disclosed. You can prevent the IDTA collecting information about your child by not entering them for exams. This will not affect your child's ability to progress through our classes in any way. We do not disclose any of your child's details to the IDTA unless you enter them for an exam.
It is the duty of the principle to ensure that personal information is used properly, is not excessive and is not kept for longer than necessary.
All individuals who have personal information held by Refresh Dance and Fitness are entitled to: ask what information Refresh Dance and Fitness holds about them and why; ask for a copy of it; be informed how to keep it up to date.
QUESTIONS, REQUESTS AND UPDATES
If you have any questions about how your data is used, need to update it, delete it, or would like a copy of the data we hold on you, please contact us.
OTHER POLICIES AND PROCEDURES